Terms and Conditions
Are current as of January 2016. By accepting a placement in our Markettas you are agreeing to our Terms and Conditions. Please take the time to read this carefully as rules and regulations are guided by this content.
BUMP IN/BUMP OUT:
Setting up and packing up procedures are specific to each market. Details will be provided to new to stallholders if there is any changes to circumstances all stallholders will be notified.
ATTENDANCE & WEATHER CONDITIONS:
This is an all weather market and we operate irrespective of weather conditions unless deemed dangerous. Inclement weather is no excuse for non attendance.
As a market stallholder you have an obligation to attend the market. This is not only paramount to the success of the market but also supports fellow stallholders who trade and rely heavily on the market as a source of income.
It is a stallholders responsibility to ensure that their product is protected and that they have all the necessary equipment on hand to do so (i.e. gazebo sides, weights to secure gazebo etc). Management requires that all stallholders plan against adverse weather conditions such as rain, wind, cold and heat and ensures that appropriate safety and wet weather procedures are in place.
Market Management shall not be liable for loss or damage to stock and/or equipment however caused.
FEES:
Stall fees are payable for each market. Failure to pay site fees will result in the stall being cancelled and allocated to someone else. Credits and/or refunds will not be issued for bad weather on market days. Should a stallholder choose not to attend a market for whatever reason the market site fee must be paid whether the stallholder is in attendance or not. It is not the responsibility of Market Management if for any reason a stallholder is unable to or does not wish to attend on market day. In the event that the market is cancelled by Market Management, no fees apply.
EARLY DEPARTURES:
In the best interest of the market and as a courtesy to fellow traders, early departures will not be permitted. Marquees are to remain erected until close of market trade. In the event of a ‘sell out’, stallholders are to display a sign indicating that their goods are ‘sold out’ and marquees are to remain standing. Consideration will be given to special circumstances and only by prior arrangement. In the event that an early departure has been approved by Market Management, marquees and all equipment must be ‘walked’ out. No vehicle access during market trade hours.
VEHICLE SAFETY/UNLOADING PROCEDURE:
Stallholders must unload vehicles then take the car out of the market precinct and park in the designated areas before setting up their stalls. Vehicles must drive slow at all times. Lights on if dark.
STALLHOLDER VEHICLE PARKING:
Stallholders and their staff must park vehicles where directed. Follow market staff directives re vehicle parking and/or restrictions. Do not park in areas designated for customer parking. It is very important that our customers have the ability to park in the closest adjacent streets so that have the best opportunity to get to the market. This includes stallholders staff.
END OF TRADE PACK UP/VEHICLE PROCEDURES:
All stock, goods and/or items must be packed up first. Marquees to be dismantled and packed up last. Site to be cleaned and all rubbish removed. Vehicles to enter market grounds once the above have been done first.
RUBBISH REMOVAL:
Stallholders are responsible for the removal of all rubbish and must leave their site clean and clear of all debris. The rule is simple: If you bring it in, you take it home. Market bins are strictly not for stallholders use. Do not throw boxes and food products in the Council rubbish wheelie bins. Any stallholders found using our bins will have their stall site replaced and will not be welcome to trade back at our market.
SALE OF MANUFACTURED FOODS, HOT FOODS, CONSUMABLE GOODS & FOOD PERMITS:
It is the stallholders obligation to ensure that all Council and Government guidelines and health regulations are met, that all appropriate licenses are obtained, that the setup of the stall meets all Council, health and safety requirements and that these obligations are met at all times and are adhered to.
Some handy links for you below:
Specific licensing application information:
http://www.lgtoolbox.qld.gov.au/GoldCoastCC/EH/FoodBusinessTemporary/Pages/HowToApply.aspx
Operator education:
http://www.lgtoolbox.qld.gov.au/GoldCoastCC/EH/FoodBusinessTemporary/Pages/ToolsandResources.aspx
TASTE TESTING/SAMPLING OF GOODS:
Stalls which hand out samples of food/taste testing must ensure that they comply with Council and health regulations and that all required licences are in place. We do not allow sampling outside the stall.
The liability to comply with all laws falls on the stallholder. Market Management assumes no liability if stallholders do not comply with their legal obligations.
PRODUCT LABELLING:
Packaged goods and the sale of whole products must be labelled as per legislative guidelines and requirements.
QUALITY OF PRODUCT:
All stallholders are asked to assess their products and to ensure that quality goods are sold. In the best interest of our market to not sell poor quality products. As a seller/stallholder your goods must comply with Market Management criteria and set standards. Stallholders consistently breaching of this will be dealt with accordingly. If you fail to follow managements request your stall will be removed from the market without warning.
PRICING OF PRODUCE:
Stallholders may set their prices under the guidance of market management. Prices cannot be changed. ALL changes must be passed by management before trading. Management reserves the right to remove stallholders who cannot adhere to the guidelines.
EQUIPMENT:
Stallholder to supply own equipment and to ensure that they have everything required to operate - gazebo/s, weights/sandbags, table/s, chairs, cooking equipment etc
SITE PRESENTATION & SIGNAGE:
Please ensure that your site is well presented, tidy and safe at all times. Tablecloths are to be used and signage promoting your stall and/or products is highly recommended. Signs erected must not impede pedestrian flows, must not display any offensive material and must be clean and presentable. You should theme your stall creatively and professionally to attract customers.
STALL & PERSONAL SECURITY:
Security of a stallholders stock, produce, equipment, cash and personal effects is the responsibility of the stallholder.
STALLHOLDERS CONDUCT:
Stallholders are expected to act in a professional manner at all times. Market Management will not tolerate any offensive comments, unwarranted gossip or bad behaviour.
PUBLIC LIABILITY/INSURANCE:
Market Public Liability does not cover stallholders and/or their products. It is the responsibility of all stallholders to ensure that they are insured for Public Liability, Personal Indemnity and Product Liability (where applicable) as required by law, that their stall area remains clean and safe to the public at all times and to ensure that their product meets statutory health requirements and in no way poses any health risks to the consumer.
WEIGHTS/SECURING GAZEBOS:
Irrespective of weather conditions, gazebos must be weighted down with heavy sandbags or with appropriate and secure weights at all times. Note: This is an insurance requirement and is mandatory. Absolutely no exceptions.
ELECTRICITY & ELECTRICAL EQUIPMENT:
Electricity will be provided to stallholders at an additional cost. Request for electricity usage must be applied for and is subject to approval and availability. Limits to the number of power points allocated and amperage available applies. Stallholders are to ensure that all power leads and/or electrical appliances used are safe and that they comply with Occupational Health & Safety (OHS) requirements and are tagged and tested in accordance with statutory guidelines. Credits/refunds will not be given for any electrical supply issues. Applications over 15amps will not be accepted.
PERSONAL DATA:
It is the stallholders responsibility to ensure that Market Management has current details on file that contact numbers are current: mobile, email etc.
SMOKING:
Due to government health regulations smoking is not permitted in stalls or within the market area. If you are a smoker, do so in the designated areas - see Market Management.
DOGS:
Due to government/Council health regulations dogs are not permitted in stalls or within the market area.
MARKET SITES:
Stallholders do not own their sites, obtain no rights to their sites, cannot transfer or sell their sites or otherwise deal with their sites. Market sites/stalls are hired strictly on a weekly basis. Market Management reserves the right to cancel, alter or re-allocate sites to other stallholders.
EXCLUSIVITY:
No stallholder is guaranteed exclusivity for their product.
PROMOTIONAL MATERIAL/ADVERTISING:
Market Management reserves the right to use stallholder images and/or photos which may contain images of the stallholder and/or their produce for promotional purposes.
LOST AND FOUND PROCEDURES:
All ‘found’ items are to be handed in to Market Management. Stallholders are to place members of the public who have ‘lost items’ in touch with Market Management.
GENERAL RULES AND CONDITIONS:
Market Management reserves the right to refuse entry to any person and/or trader or to refuse the sale of any item and/or product. Market Management shall not be liable for the loss or damage to any vehicle, anything therein, or to any person from whatever cause arising and whether due to the negligence of the Market operator
In fairness of diplomacy each stallholder is allocated a warning to rectify breaches, herein after the market operator reserves the right to remove the stallholder from the market without further negotiation
Thank you,
MARKET MANAGEMENT
BUMP IN/BUMP OUT:
Setting up and packing up procedures are specific to each market. Details will be provided to new to stallholders if there is any changes to circumstances all stallholders will be notified.
ATTENDANCE & WEATHER CONDITIONS:
This is an all weather market and we operate irrespective of weather conditions unless deemed dangerous. Inclement weather is no excuse for non attendance.
As a market stallholder you have an obligation to attend the market. This is not only paramount to the success of the market but also supports fellow stallholders who trade and rely heavily on the market as a source of income.
It is a stallholders responsibility to ensure that their product is protected and that they have all the necessary equipment on hand to do so (i.e. gazebo sides, weights to secure gazebo etc). Management requires that all stallholders plan against adverse weather conditions such as rain, wind, cold and heat and ensures that appropriate safety and wet weather procedures are in place.
Market Management shall not be liable for loss or damage to stock and/or equipment however caused.
FEES:
Stall fees are payable for each market. Failure to pay site fees will result in the stall being cancelled and allocated to someone else. Credits and/or refunds will not be issued for bad weather on market days. Should a stallholder choose not to attend a market for whatever reason the market site fee must be paid whether the stallholder is in attendance or not. It is not the responsibility of Market Management if for any reason a stallholder is unable to or does not wish to attend on market day. In the event that the market is cancelled by Market Management, no fees apply.
EARLY DEPARTURES:
In the best interest of the market and as a courtesy to fellow traders, early departures will not be permitted. Marquees are to remain erected until close of market trade. In the event of a ‘sell out’, stallholders are to display a sign indicating that their goods are ‘sold out’ and marquees are to remain standing. Consideration will be given to special circumstances and only by prior arrangement. In the event that an early departure has been approved by Market Management, marquees and all equipment must be ‘walked’ out. No vehicle access during market trade hours.
VEHICLE SAFETY/UNLOADING PROCEDURE:
Stallholders must unload vehicles then take the car out of the market precinct and park in the designated areas before setting up their stalls. Vehicles must drive slow at all times. Lights on if dark.
STALLHOLDER VEHICLE PARKING:
Stallholders and their staff must park vehicles where directed. Follow market staff directives re vehicle parking and/or restrictions. Do not park in areas designated for customer parking. It is very important that our customers have the ability to park in the closest adjacent streets so that have the best opportunity to get to the market. This includes stallholders staff.
END OF TRADE PACK UP/VEHICLE PROCEDURES:
All stock, goods and/or items must be packed up first. Marquees to be dismantled and packed up last. Site to be cleaned and all rubbish removed. Vehicles to enter market grounds once the above have been done first.
RUBBISH REMOVAL:
Stallholders are responsible for the removal of all rubbish and must leave their site clean and clear of all debris. The rule is simple: If you bring it in, you take it home. Market bins are strictly not for stallholders use. Do not throw boxes and food products in the Council rubbish wheelie bins. Any stallholders found using our bins will have their stall site replaced and will not be welcome to trade back at our market.
SALE OF MANUFACTURED FOODS, HOT FOODS, CONSUMABLE GOODS & FOOD PERMITS:
It is the stallholders obligation to ensure that all Council and Government guidelines and health regulations are met, that all appropriate licenses are obtained, that the setup of the stall meets all Council, health and safety requirements and that these obligations are met at all times and are adhered to.
Some handy links for you below:
Specific licensing application information:
http://www.lgtoolbox.qld.gov.au/GoldCoastCC/EH/FoodBusinessTemporary/Pages/HowToApply.aspx
Operator education:
http://www.lgtoolbox.qld.gov.au/GoldCoastCC/EH/FoodBusinessTemporary/Pages/ToolsandResources.aspx
TASTE TESTING/SAMPLING OF GOODS:
Stalls which hand out samples of food/taste testing must ensure that they comply with Council and health regulations and that all required licences are in place. We do not allow sampling outside the stall.
The liability to comply with all laws falls on the stallholder. Market Management assumes no liability if stallholders do not comply with their legal obligations.
PRODUCT LABELLING:
Packaged goods and the sale of whole products must be labelled as per legislative guidelines and requirements.
QUALITY OF PRODUCT:
All stallholders are asked to assess their products and to ensure that quality goods are sold. In the best interest of our market to not sell poor quality products. As a seller/stallholder your goods must comply with Market Management criteria and set standards. Stallholders consistently breaching of this will be dealt with accordingly. If you fail to follow managements request your stall will be removed from the market without warning.
PRICING OF PRODUCE:
Stallholders may set their prices under the guidance of market management. Prices cannot be changed. ALL changes must be passed by management before trading. Management reserves the right to remove stallholders who cannot adhere to the guidelines.
EQUIPMENT:
Stallholder to supply own equipment and to ensure that they have everything required to operate - gazebo/s, weights/sandbags, table/s, chairs, cooking equipment etc
SITE PRESENTATION & SIGNAGE:
Please ensure that your site is well presented, tidy and safe at all times. Tablecloths are to be used and signage promoting your stall and/or products is highly recommended. Signs erected must not impede pedestrian flows, must not display any offensive material and must be clean and presentable. You should theme your stall creatively and professionally to attract customers.
STALL & PERSONAL SECURITY:
Security of a stallholders stock, produce, equipment, cash and personal effects is the responsibility of the stallholder.
STALLHOLDERS CONDUCT:
Stallholders are expected to act in a professional manner at all times. Market Management will not tolerate any offensive comments, unwarranted gossip or bad behaviour.
PUBLIC LIABILITY/INSURANCE:
Market Public Liability does not cover stallholders and/or their products. It is the responsibility of all stallholders to ensure that they are insured for Public Liability, Personal Indemnity and Product Liability (where applicable) as required by law, that their stall area remains clean and safe to the public at all times and to ensure that their product meets statutory health requirements and in no way poses any health risks to the consumer.
WEIGHTS/SECURING GAZEBOS:
Irrespective of weather conditions, gazebos must be weighted down with heavy sandbags or with appropriate and secure weights at all times. Note: This is an insurance requirement and is mandatory. Absolutely no exceptions.
ELECTRICITY & ELECTRICAL EQUIPMENT:
Electricity will be provided to stallholders at an additional cost. Request for electricity usage must be applied for and is subject to approval and availability. Limits to the number of power points allocated and amperage available applies. Stallholders are to ensure that all power leads and/or electrical appliances used are safe and that they comply with Occupational Health & Safety (OHS) requirements and are tagged and tested in accordance with statutory guidelines. Credits/refunds will not be given for any electrical supply issues. Applications over 15amps will not be accepted.
PERSONAL DATA:
It is the stallholders responsibility to ensure that Market Management has current details on file that contact numbers are current: mobile, email etc.
SMOKING:
Due to government health regulations smoking is not permitted in stalls or within the market area. If you are a smoker, do so in the designated areas - see Market Management.
DOGS:
Due to government/Council health regulations dogs are not permitted in stalls or within the market area.
MARKET SITES:
Stallholders do not own their sites, obtain no rights to their sites, cannot transfer or sell their sites or otherwise deal with their sites. Market sites/stalls are hired strictly on a weekly basis. Market Management reserves the right to cancel, alter or re-allocate sites to other stallholders.
EXCLUSIVITY:
No stallholder is guaranteed exclusivity for their product.
PROMOTIONAL MATERIAL/ADVERTISING:
Market Management reserves the right to use stallholder images and/or photos which may contain images of the stallholder and/or their produce for promotional purposes.
LOST AND FOUND PROCEDURES:
All ‘found’ items are to be handed in to Market Management. Stallholders are to place members of the public who have ‘lost items’ in touch with Market Management.
GENERAL RULES AND CONDITIONS:
Market Management reserves the right to refuse entry to any person and/or trader or to refuse the sale of any item and/or product. Market Management shall not be liable for the loss or damage to any vehicle, anything therein, or to any person from whatever cause arising and whether due to the negligence of the Market operator
In fairness of diplomacy each stallholder is allocated a warning to rectify breaches, herein after the market operator reserves the right to remove the stallholder from the market without further negotiation
Thank you,
MARKET MANAGEMENT
